If you are concerned about the safety of shopping on the web, you are
not alone. This is certainly a valid concern. There are measures you
can take to help ensure that your information is secure. How do you
know which websites to trust?
First of
all, the best policy is to shop at well known sites. These sites are
well established and have solid reputations. There are of course smaller,
less known sites which are safe also; this article will give you tips
on how to judge the safely of a website for shopping.
The first
sign of a secure, safe shopping site is the icon of the small closed
lock at the right lower side of your browser window. If you do online
banking, you will have seen this icon. The lock signifies that the site
uses SSL, or Secure Sockets Layer, a method of encryption which prevents
hackers from being able to see your information while is is transferred
on the web. Another sign of a secure site is the secure http, or https://
instead of http://.
When looking
for the SSL icon, it might not be displayed until you reach the checkout
portion of the order. When you are on the final page before placing
the order, the SSL lock icon or the https:// should be visible. If not,
then do not place your order. Send an email to the merchant and ask
about secure ordering.
Many sites
also have been certified by the Better Business Bureau, Verisign, E-Trust
or other companies which validate the safety and security of a site.
These sites will display the logo prominently.
Even though
a site states that they have secure ordering, look for the lock or the
https:// before placing an order. I recently visited a site which had
prominently stated in several places that they had secure ordering.
They also had a form for people to submit their health insurance information
including Medicare and Medicaid information. The site sells wheelchairs
and medical equipment. Just as a test, I put a couple of items into
the shopping cart and clicked place order. Not only was there no sign
of the SSL symbol or https://, I got a security warning that there was
a problem with the security certificate. When I clicked on the warning
for more information, it stated that the certificate had expired in
1999. I sent an email to the company inquiring about my findings, however
I have not received a response.
A trusted
merchant must have a privacy policy. Read it carefully. It will state
what information is collected, whether or not is personally identifiable,
and how it is used including whether or not it is shared with third
parties. The policy should also state whether or not cookies are used
for tracking purposes. A cookie is a small text file which will be viewed
each time you visit the website which placed it on your computer and
may also be viewed by other sites. Cookies are used to track your web
surfing habits and will usually provide you with personalized information
when you visit that site.
For a good
example of a privacy policy, I suggest reading Amazon.com's Privacy
Policy which is very detailed and explicit.
How about
your credit card - is it safe to use online? A good idea is to have
one credit card with a low credit limit to use for online shopping only.
In case unauthorized purchases are made, you will be able to identify
them more easily. Always review your credit card statement carefully.
And NEVER send your credit card information in an email.
There are
other risks for your privacy and security on the web. Many companies
have resorted to deceptive practices by which software is downloaded
into your computer, usually without your knowledge or permission. These
include browser helper objects, toolbars, browser or homepage hijackers,
adware, spyware and parasiteware. Some examples of these are Xupiter,
Gator, Hotbar, Huntbar, Cytron, Lop, and the list goes on and on. Problems
related to these items on your computer include unwanted pop-ups, being
redirected to unwanted sites such as porn sites, unwanted toolbars which
are difficult to get rid of, using up large amount of resources in your
computer making it run sluggishly, transmitting your personal data over
the internet without your knowledge to be used by unscrupulous companies
for their own gain.
Another
effect of this unsolicited software is that causes honest, hardworking
website owners to lose sales and income. Parasiteware can redirect the
credit and payments for online orders from the website owner to an unscrupulous
company without your knowledge. For a detailed description and definition
of parasiteware, read Andrew Clover's article at www.doxdesk.com.
The page also has a script which checks your own computer and browser
for this unwanted parasiteware/adware/spyware.
For more
information and resources for removing parasiteware, read the entire
article by Andrew and the information at my Computing
Topics page. Once you begin learning about this problem, you will
be amazed and appalled at the nature and scope of the deceptive practices
being used.
Online
shopping is convenient, fun and offers a rich opportunity for product
info, comparison and reviews, as well as considerable savings in many
cases. As long as you adhere to the safety measures outlined here, you
should have a safe and pleasant online shopping experience.
Privacy
and Spam Policy